deputy city manager
OPERATIONS AND NEIGHBORHOOD SERVICES
After 21 years of coordinating outreach and delivering vital services to all parts of the city, it can honestly be said that few people know DeSoto or the operations of city government any better than Deputy City Manager Tracie Hlavinka.
Tracie Hlavinka began her service to DeSoto in 1997 on the financial side of city operations but soon shifted to managing community initiatives. This put Tracie in daily contact with residents and community organizations and allowed her to determine area needs while leveraging the available city services and programs to address those needs. After 14 years of outreach and improving the quality of life in several parts of DeSoto, Tracie was appointed Assistant City Manager and put in charge of all City outreach. After overseeing this outreach for more than four years, Tracie was promoted to her present position of Deputy City Manager where she retains many of her previous community duties including serving as the primary liaison to 64 homeowners and two public improvement districts. Additionally, Tracie is responsible for overseeing the operation of DeSoto’s Action Center, Environmental Health Services, Development Services, Municipal Court and DeSoto’s award-winning Information Technology Section. She also serves as a member of DeSoto’s Budget Committee, holds oversight over our solid waste contract, and handles development.
Tracie earned her a Bachelor's Degree in Psychology from the University of Texas at Arlington and holds a Master's Degree in Human Relations and Business from Amberton University. She has also embraced ongoing professional training and holds certifications in Management, Leadership and Debris Management.